- Testimonials 8
Description of Practice
Our goal in mediation is to allow clients to keep the matters confidential, affordable, and respectful, while reaching settlements that are a win/win result. We define mediation as a process in which a third party neutral, the mediator, assist disputing parties in reaching a mutually agreeable resolution. We aim to facilitate information exchange, promote understanding among parties, and encourage the exploration of creative solutions. In other methods of dispute resolution, such as litigation or arbitration, the parties rely on a third party to make a binding determination of right or wrong. We by contrast, invite the parties to engage in a potentially creative and collaborative method of problem solving, without forcing a decision on either party.
After twenty years of informally mediating, I decided to obtain formal training and begin to practice mediation. During the twenty years prior to starting my practice, I operated my own business as a business consultant. I have languished over business plans, obtained data, and complied diversity studies, managed information regarding multi-million-dollar capital improvement projects, and gave mom and pop entities advice on how to grow their business, to name a few. Informal mediation was always a part of what I did on a day-to-day basis. From explaining and negotiating with a client over projected revenues that are not realistic and therefore not feasible, to explaining and documenting to an airport director why his runway project is six months overdue, the art of mediating is used on an everyday basis.
I have mediated the following types of matters: Business/Commercial Construction Cross Cultural Environmental Family/Divorce Government Hospitality Insurance Landlord/Tennant Transportation
Advanced Mediation: Family-Divorce Child Custody
Mediation Approach & Philosophy
As a leader, peacemaker, and neutral with broad skillsets for conflict resolution and negotiating, we offer effective mediation and resolve issues as quickly as possible. Understanding the difference between disputes and conflicts, knowing conflict resolution, and having a deep desire to want to help those who find themselves mired in conflict, Ms. Jackson-Matthews can assist others in solving issues of conflict. “Discourage litigation. Persuade your neighbors to compromise whenever you can. As a peacemaker the lawyer has superior opportunity of being a good man. There will still be business enough.” ― Abraham Lincoln
She [Sheryl Jackson-Matthews] is fabulous. Her demeanor, knowledge and ability to parse down the issues to a manageable discussion are excellent! Definably felt she had no bias for either party.This testimonial was reported by Sheryl Jackson-Matthews on behalf of A. H.., 2018
I have known Sheryl professionally for over twenty years. Her professionalism and knowledge of mediation standards, her listening skills, and her calm manner make her an excellent mediator. Sheryl is intelligent and fair-minded which makes her an exceptional neutral. If I had an issue that needed mediation, I would first contact Sheryl. K. W. WadeThis testimonial was reported by Sheryl Jackson-Matthews on behalf of K. W. Wade., 2018
Mrs. Jackson-Matthews recently mediated my divorce, which could have been a total disaster. She made the process easy with her calm, but caring, demeanor and professionalism. What could have been a long and drawn out process was avoided due to her simple, concise, and clear communication. As a result, my ex-husband and I were able to reach a fair and quick middle-ground, while saving us each thousands of dollars in attorney and court fees. I can’t thank her enough!Choice Jackson , 2018
I had a recent family problem that I saw no resolve to. I was referred to Sheryl Jackson-Matthews and with her talent to listen to my problem and then get other person to listen we were able to set the groundwork to reach a mutual agreement. If it had not been for Sheryl’s demeanor and proven expertise this would not have been possible. Thank you, Sheryl, for making my day!This testimonial was reported by Sheryl Jackson-Matthews on behalf of L. L.., 2018
Sheryl is dedicated to the profession of alternative dispute resolution. She is very knowledgeable, a great mediator and a highly effective communicator. If you are looking for a mediator who will work diligently to help settle your dispute, choose Sheryl Jackson Matthews!Darcy Thompson , 2018
“Having been in mediation before, I found Mrs. Jackson-Matthews’ attention to my emotional needs admirable. Recognizing and separating the emotion from fact helped us to reach an amicable agreement.”This testimonial was reported by Sheryl Jackson-Matthews on behalf of O. Hughes., 2018
“Ms. Jackson-Matthews assisted us during mediation to reach a settlement that benefited us both. Her knowledge of the mediation process and her ability to thoroughly explain the mediation process was helpful in our communicating with each other. I will be recommending Ms. Jackson-Matthews to my business associates and friends.”This testimonial was reported by Sheryl Jackson-Matthews on behalf of Dr. B. J. McDaniel., 2018
“Ms. Jackson-Matthews mediated with us for over eight hours. During this time she was compassionate, and an excellent listener. She helped us out of our conflict with each other by finding a creative solution that was feasible for us both.”This testimonial was reported by Sheryl Jackson-Matthews on behalf of Ron M.., 2018